Returns and Refund Policy
At ecom.arpreetsingh.com, customer satisfaction is our top priority. If you’re not fully satisfied with your purchase, our returns and refund policy makes the process simple and transparent.
Return Window
- Returns are accepted within 30 days of delivery for most products.
- Items must be unused, in their original packaging, and include all tags/labels.
Eligibility & Exceptions
- Most items are eligible for return. Exceptions include perishable goods, personalized items, gift cards, and final sale products.
- For defective, damaged, or incorrect products, please contact us within 48 hours of receipt for a full refund or replacement
How to Initiate a Return
- To start your return, email us at arpreetsingh894@gmail.com with your order number and details.
- We’ll provide the return instructions and a shipping address.
- Items returned without prior authorization may not be accepted.
Refunds
- Once your return is received and inspected, we’ll notify you of approval or rejection.
- Approved returns are refunded via the original payment method within 7–10 business days.
- Shipping fees (if any) are non-refundable, except in cases of incorrect or damaged products
Exchanges
- Exchanges are offered for size or product variants if available.
- To request an exchange, mention it in your return request email.
Return Shipping
- Return shipping costs are covered by the customer unless the item is faulty or incorrect.
- For eligible cases, we may provide a prepaid shipping label.
Contact Us
If you have questions or need assistance with your return, contact us at arpreetsingh894@gmail.com Our team is here to help.